The system of complimentary rewards used by casinos to reward players is called what?

• A. Comps.
• B. Theoretical win.
• C. Hold.
• D. Drop.

Answer: (A)

The system of complimentary rewards casinos use to reward players is called comps. Comps are the free or discounted perks players receive as a thank-you for their wagering activity, designed to encourage ongoing play and loyalty. They’re calculated based on how much a player bets and how long they play, often using the player’s theoretical win to estimate the value of the rewards, and can include free meals, hotel nights, show tickets, or gambling credits.

Theoretical win isn’t the rewards system itself; it’s an estimate of how much the casino expects to win from a player over a period, and it’s used to help determine what comps might be offered. Hold is the casino’s profit margin on a given set of bets, a performance metric. Drop refers to the cash or chips that leave the floor and go to the cages, i.e., actual cash movement, not rewards.